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LansingLock Experts
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Lansing Lock Experts · Toronto

Lost Keys — Same-Visit Rekey: before you call

Locksmith · Toronto, Ontario

Ceramic dish holding keys on a wooden table beside a leafy vase, with a black door, deadbolt and knob behind.

Your purse was taken from the back of a chair at a restaurant. The cards can be cancelled by phone tonight, but the house keys were in the side pocket beside a driver's licence that shows exactly where those keys fit.

Worth answering before the call

Is any lock a keypad, smart lock or homeowner-rekeyable type? Are the door locks all the same brand, or a mix? Do you own the property, rent it, or manage it for someone else?

What is a restricted keyway, and is it worth having?

A restricted keyway uses a controlled key profile whose blanks are supplied only through an authorised channel; the credential required, a letter, a registered account, a dealer agreement or a key card, depends on the system. Rekeying such a cylinder is routine work with the right pin kit. For a household that has just lost a key and wants the next one to be truly countable, it is a sensible upgrade for the main doors, and it can be fitted during the same visit.

The ring was stolen with my wallet and licence. What changes?

The priority. A stolen wallet gives the holder your address, and the ring gives them the key to it, so the rekey moves to the front of the queue and the locksmith says so when you call. The work itself is the same: every cylinder the key fitted is repinned and new keys are cut. It helps to list the doors on the phone so the right pin kits and blanks are on the van when it arrives.

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